Reskube Product
| Name | SKU |
| RESKUBE HOME | RKH |
| Description |
| 1.1. The Reskube Home provides ‘always on’ power and internet for individual workers, remotely or in an office. 1.2. Each Reskube Home you are purchasing will have the following features: a) An uninterrupted power supply to equipment attached to Reskube. b) Automatic failover to the mobile network (mobile coverage dependent on location) during a broadband failure. c) It will connect into your existing home network (it doesn’t replace but works in parallel) and creates a resilient network for you to connect your devices (PC / Laptop, Tablet, Mobile). d) It will have the mobile network configured as the primary internet feed. 1.3. Reskube Home is unlocked, and any mobile carrier in the UK using the following frequency bands are compatible: a) 4G (LTE-FDD): B1 (2100 MHz), B3 (1800 MHz), B7 (2600 MHz), B8 (900 MHz), B20 (800 MHz), B28A (700 MHz) b) 3G: B1 (2100 MHz), B8 (900 MHz) c) 2G: B3 (1800 MHz), B8 (900 MHz) 1.4. Please see our Terms of Use for details of your 1 year labour and parts warranty, and the product support available to you. |
Reskube Extended Support
| Name | SKU |
| RESKUBE HOME EXTENDED SUPPORT 1 YEAR | XXH-ESS-001 |
| OR |
| RESKUBE HOME EXTENDED SUPPORT 3 YEARS | XXH-ESS-003 |
| Description |
| 1.5. This service entitles you to: a) An automatic replacement warranty for the Reskube Home for the duration of 12 or 36 months (depending on contract) from the date of purchase, provided you return your warranty form to us; and b) Enhanced product support via telephone and optional onsite support subject to additional costs. 1.6. Please see our Terms of Use for further details about your automatic replacement warranty and how to access product support. |
Extended Solution Package
| Name | SKU |
| RESKUBE HOME 3 YEAR EXTENDED SOLUTION PACKAGE | RKH-RSP-003 |
| Description |
| 1.7. This service entitles you to: a) Reskube Home (RKH). b) An automatic replacement warranty for the Reskube Home for the duration of 36 months from the date of purchase, provided you return your warranty form to us; c) A free replacement Reskube sent to you, in the event that there is a fault with the Reskube, and simultaneous free collection of the faulty device; d) Enhanced product support via telephone and optional onsite support subject to additional costs. 1.8. Please see our Terms of Use for further details about your automatic replacement warranty and how to access product support. |
Enterprise Solution Package
| Name | SKU |
| RESKUBE HOME 3 YEAR ENTERPRISE SOLUTION PACKAGE | RKH-ESP-003 |
| Description |
| 1.9. This service entitles you to: a) Reskube Home (RKH). b) Technical Account Manager to assist with the product and service onboarding and the set up of the Reskubes, and to be an ongoing point of contact for your Reskube service. c) Remote Management System dashboard with visibility of your Reskube estate. d) An automatic replacement warranty for the Reskube Home for the duration of 36 months from the date of purchase, provided you return your warranty form to us; e) A free replacement Reskube sent to you, in the event that there is a fault with the Reskube, and simultaneous free collection of the faulty device; f) Enhanced product support via telephone and optional onsite support subject to additional costs. 1.10. Please see our Terms of Use for further details about your automatic replacement warranty and how to access product support. |
SIM Package
| Name | SKU |
| O2 UNLIMITED DATA SIM | RKH-SIM-003 |
| Description |
| 1.11. This service entitles you to Unlimited Data (One off payment, 36 month contract on O2). |
Reskube as a Service
| Name | SKU |
| RESKUBE HOME AS A SERVICE | RKH-AAS-MTH |
| Description |
| 1.12. The Reskube Home provides ‘always on’ power and internet for individual workers, remotely or in an office. 1.13. Each Reskube Home you are purchasing will have the following features: a) An uninterrupted power supply to equipment attached to the Reskube unit. b) Automatic failover to the mobile network (mobile coverage dependent on location) during a broadband failure. c) It will connect into your existing home network (it doesn’t replace but works in parallel) and creates a resilient network for you to connect your devices (PC / Laptop, Tablet, Mobile). d) It will have the mobile network configured as the primary internet feed. 1.14. Reskube Home is unlocked, and any mobile carrier in the UK using the following frequency bands are compatible: a) 4G (LTE-FDD): B1 (2100 MHz), B3 (1800 MHz), B7 (2600 MHz), B8 (900 MHz), B20 (800 MHz), B28A (700 MHz) b) 3G: B1 (2100 MHz), B8 (900 MHz) c) 2G: B3 (1800 MHz), B8 (900 MHz) 1.15. This service entitles you to: a) An automatic replacement warranty for the Reskube Home for the duration of 36 months from the date of purchase, provided you return your warranty form to us; and b) Enhanced product support via telephone and optional onsite support subject to additional costs. Please see our Terms of Use for further details about your automatic replacement warranty and how to access product support. |
| Name | SKU |
| RESKUBE HOME ENTERPRISE MANAGEMENT FOR RESKUBE AS A SERVICE | XXP-ESP-AAS |
| Description |
| 1.16. Through this service, you will have access to a Remote Management System (RMS) per Reskube Unit that you purchase (subject to a minimum of 5 Reskube Units). 1.17. You will have access to the RMS portal (hosted on Amazon Web Services (RMS)), which will provide secure monitoring and management of all your Reskube Units. 1.18. Your Reskube Units will automatically connect to your RMS environment securely over the Internet (via your broadband or mobile network). 1.19. Reskube Units can be easily imported either individually or large-scale via csv file importing and named accordingly. 1.20. Through Reskube RMS, either individual, multiple or all Reskube Units can have their WebUI password changed. 1.21. Through Reskube RMS, you will be able to view a dashboard, allowing quick visibility of variables including online status and mobile signal quality. 1.22. Reskube RMS will provide alerts that will be sent to the email address you provide. 1.23. Both single (one time) and periodic (automatically generated over a specific period) reporting is available. Reporting will be displayed within Reskube RMS and can be viewed or exported as a PDF. Please note that the main RMS API is a RESTful interface, providing programmatic access to much of the data and actions in the system. 1.24. As part of this service, we will provide detailed onboarding of the services and support included. We will communicate the contact details of your allocated Technical Account Manager, who will provide additional support as required. |
| Name | SKU |
| O2 UNLIMITED DATA SIM | RKH-SIM-MTH |
| Description |
| 1.25. This service entitles you to Unlimited Data (Monthly payment, 24 month contract on O2). |
| Name | SKU |
| RESKUBE POWERUP SERVICE | RKH-RPS-MTH |
| Description |
| 1.26. This service entitles you to DSL and Mobile Broadband Line aggregation service. |